2004 Chevrolet Impala: common problems and reliability

The 2004 Chevrolet Impala has 1071 owner-filed NHTSA complaints and 7 recalls on record. The most-reported areas are electrical system and exterior lighting. Owners most often flag transmission failure: complete failure or severe slipping, particularly in high-mileage examples (e.g., over 200,000 miles). frequency: recurrent.

Safety record for the 2004 model year

1,071
Owner complaints
7
Recalls
43
Crash reports
21
Fire reports

Source: NHTSA complaints and recalls filed for 2004 Chevrolet Impala vehicles (US, public record).

Is 2004 a good year for the Impala?

Across the 8 Impala model years we track, complaint volume runs from 4 (1999) to 1,071 (2004). With 1,071 complaints, the 2004 Impala sits abovethe model's median of 810.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

electrical system
681
exterior lighting
104
service brakes
88
engine
71
steering
62

Recalls affecting the 2004 Impala

engine and engine cooling:engine

Campaign 15V701000

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo ve

engine and engine cooling:engine

Campaign 15V201000

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactur

electrical system:ignition

Campaign 14V400000

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should a

steering

Campaign 09E005000

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIO

What owners say across generations

Owner sentiment is highly fragmented across generations, with no single dominant consensus. For classic models (1959, 1963, 1994-1996 SS), sentiment is overwhelmingly positive, centered on iconic styling, collectibility, and performance…

  • Transmission failure: Complete failure or severe slipping, particularly in high-mileage examples (e.g., over 200,000 miles). Frequency: recurrent.
  • Engine mechanical problems: Head gasket failures on 3.5L and 3.9L V6 engines; oil leaks; timing component failures; oil pressure issues related to switches and filter housing gaskets. Frequency: recurrent.

Owner insights cover all generations of the Impala. See the full Impala owner picture and every model year.

Typical used price

Used Impala listings typically run $10,010–$14,887 across 2002 to 2020 model years.

Other Impala model years

Compare every Impala year side by side to see how 2004 ranks against the rest.

Compare the Impala against its rivals