2023 GMC Sierra 3500HD

Photo: Kevauto / CC BY-SA 4.0 / Wikimedia Commons

2023 GMC Sierra 3500HD: common problems and reliability

One of the weaker Sierra 3500HD years.

28 owner complaints, most about power train. 1 recall.

Should I buy one?

The 2023 GMC Sierra 3500HD has 28 owner-filed NHTSA complaints and 1 recall on record. The most-reported areas are power train and forward collision avoidance. Owners most often flag transmission failures (10-speed automatic): valve body and control module failures, parts on national backorder, affects newer models (2020+).

Safety record for the 2023 model year

28
Owner complaints
1
Recalls
5
Crash reports
0
Fire reports

Source: NHTSA complaints and recalls filed for 2023 GMC Sierra 3500HD vehicles (US, public record).

The Year Score compares this year with other Sierra 3500HD years only. How we score it

Is 2023 a good year for the Sierra 3500HD?

Across the 18 Sierra 3500HD model years we track, complaint volume runs from 13 (2019) to 471 (2008). With 28 complaints, the 2023 Sierra 3500HD sits below the model's median of 45.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

power train
14
forward collision avoidance
4
electrical system
4
wheels
3
engine
3

Recalls affecting the 2023 Sierra 3500HD

latches/locks/linkages:tailgate:latch

Campaign 24V060000

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

What owners say across generations

Sentiment is mixed and heavily dependent on model year and powertrain.

  • RecurrentTransmission failures (10-speed automatic)

    Valve body and control module failures, parts on national backorder, affects newer models (2020+).

  • IsolatedUnknown engine "ticking" noise

    Mentioned in a Technical Service Bulletin (TSB) dating to 2018, present on a 2023 model, described as a persistent noise at idle that the dealer acknowledged but did not fix.

Owner insights cover all generations of the Sierra 3500HD. See the full Sierra 3500HD owner picture and every model year.

Typical used price

Used Sierra 3500HD listings typically run $31,518–$55,636 across 2012 to 2024 model years.

Other Sierra 3500HD model years

Compare every Sierra 3500HD year side by side to see how 2023 ranks against the rest.

Compare the Sierra 3500HD against its rivals

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