Avoid: 2018, 2014 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2009 · Best recent: 2016
24 model years of NHTSA owner complaints and recalls · How we grade
Across 31 model years, the Jeep Grand Cherokee has 33,676 owner-filed NHTSA complaints and 307 recalls on record. The most-reported areas are electrical system and power train. 2014 drew the most complaints (2,380), 2010 the fewest of the years on the road 3+ years (118).
Source: NHTSA complaints and recalls filed for Jeep Grand Cherokee vehicles (US, public record). Typical used asking price $18,967–$28,998.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
| Year | Complaints |
|---|---|
| 2026 | 79 |
| 2025 | 114 |
| 2024 | 309 |
| 2023 | 584 |
| 2022 | 606 |
| 2021 | 505 |
| 2020 | 578 |
| 2019 | 888 |
| 2018 | 2,225 |
| 2017 | 689 |
| 2016 | 601 |
| 2015 | 1,364 |
| 2014 | 2,380 |
| 2013 | 804 |
| 2012 | 1,644 |
| 2011 | 1,639 |
| 2010 | 118 |
| 2009 | 138 |
| 2008 | 734 |
| 2007 | 1,108 |
| 2006 | 1,297 |
| 2005 | 2,051 |
| 2004 | 1,295 |
| 2003 | 761 |
| 2002 | 1,477 |
| 2001 | 1,133 |
| 2000 | 1,885 |
| 1999 | 2,113 |
| 1998 | 1,558 |
| 1997 | 1,516 |
| 1996 | 1,483 |
Highest: 2014 (2,380 complaints). Lowest: 2010 (118).
Sentiment is sharply divided and heavily dependent on model year and generation.
Vehicles reported to be trouble-free for the first 100,000-120,000 miles, then experiencing frequent, costly failures (e.g., engines, transmissions, electrical systems) leading to breakdowns.
Parasitic battery drains, faulty sensors, infotainment glitches, and module failures affecting various functions.
Specific reports of blown head gaskets on certain models (mentioned as common around 60,000 miles by a former technician), coolant leaks requiring full engine replacement, and camshaft issues.
Concerns about reliability, "clunky" AWD engagement, and failures, particularly with the nine-speed unit in related models.
Use of cheaper-feeling plastics and components compared to the previous WK2 generation, particularly noted on door panels.
Owner insights cover all generations of the Grand Cherokee. Individual model years are broken down above.
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