Photo: Benespit / CC BY-SA 4.0 / Wikimedia Commons
2020 Jeep Grand Cherokee: common problems and reliability
An average Grand Cherokee year.
578 owner complaints, most about electrical system. 3 recalls.
Should I buy one?The 2020 Jeep Grand Cherokee has 578 owner-filed NHTSA complaints and 3 recalls on record. The most-reported areas are electrical system and engine.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Jeep Grand Cherokee vehicles (US, public record).
The Year Score compares this year with other Grand Cherokee years only. How we score it
Is 2020 a good year for the Grand Cherokee?
Across the 31 Grand Cherokee model years we track, complaint volume runs from 118 (2010) to 2,380 (2014). With 578 complaints, the 2020 Grand Cherokee sits below the model's median of 1,108.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
Recalls affecting the 2020 Grand Cherokee
back over prevention: sensing system: camera
Campaign 20V191000Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
fuel system, diesel:delivery:fuel pump
Campaign 22V406000Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
engine and engine cooling
Campaign 23V411000Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
What owners say across generations
Sentiment is sharply divided and heavily dependent on model year and generation.
Owner insights cover all generations of the Grand Cherokee. See the full Grand Cherokee owner picture and every model year.
Typical used price
Used Grand Cherokee listings typically run $18,967–$28,998.
Other Grand Cherokee model years
Compare every Grand Cherokee year side by side to see how 2020 ranks against the rest.
Compare the Grand Cherokee against its rivals
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