Avoid: 2012, 2011, 2010, 2009, 2008, 2007, 2006 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2021 (few owner reports)
23 model years of NHTSA owner complaints and recalls · How we grade
Across 23 model years, the Lexus IS has 2,309 owner-filed NHTSA complaints and 50 recalls on record. The most-reported areas are air bags and structure. 2006 drew the most complaints (426), 1999 the fewest (1).
Source: NHTSA complaints and recalls filed for Lexus IS vehicles (US, public record).
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
| Year | Complaints |
|---|---|
| 2023 | 15 |
| 2022 | 13 |
| 2020 | 9 |
| 2019 | 10 |
| 2018 | 9 |
| 2017 | 22 |
| 2016 | 18 |
| 2015 | 30 |
| 2014 | 65 |
| 2013 | 50 |
| 2012 | 127 |
| 2011 | 158 |
| 2010 | 262 |
| 2009 | 132 |
| 2008 | 370 |
| 2007 | 388 |
| 2006 | 426 |
| 2005 | 32 |
| 2004 | 58 |
| 2003 | 34 |
| 2002 | 45 |
| 2001 | 35 |
| 1999 | 1 |
Highest: 2006 (426 complaints). Lowest: 1999 (1).
Mixed sentiment heavily dependent on generation and powertrain. The IS is widely recognized for its strong long-term reliability, comfortable ride, and luxury feel, particularly when compared to German competitors.
Causes loss of power, rough idle, poor fuel economy, requires periodic cleaning.
Common failure requiring expensive repair (engine removal for front cover, ~20-25 hours labor).
Chronic DPF filter and EGR valve clogging leading to very high fuel consumption, potential for catastrophic engine failure (head gasket, seals) especially with poor maintenance.
Causes no-start conditions, expensive diagnostic and repair process.
Real-world MPG often poor, with reports of 10-15 MPG in city driving for IS 300/350, significantly lower than EPA estimates.
Owner insights cover all generations of the IS. Individual model years are broken down above.
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