Photo: Wikimedia Commons (CC)
Every generation
Power
Combined, EPA 2023
What owners say
Our take, from owner reports
Mixed sentiment with a clear generational divide.
7 problems reported (2 very frequent, 3 recurrent, 2 isolated) · medium confidence
Problems owners report
- Very frequentTransmission reliability problems
Very frequent reports of failures, rough shifting, and concerns, particularly in first-generation models (pre-2014).
- Very frequentUnderpowered engine performance
Described as gutless, sluggish, and struggling with acceleration, especially when loaded.
- RecurrentErratic transmission behavior in newer models
Rough shifts, surging acceleration, RPM fluctuation at constant throttle (noted in 2019-2020 models with 8-speed automatic).
+ 4 more issuesShow fewer
- RecurrentElectronic/sensor failures
Issues with Exhaust Gas Recirculation (EGR) systems, output shaft speed sensors, and other fault codes causing drivability problems like shuddering and loss of power.
- RecurrentUnrefined driving experience
Criticized for excessive road noise, cheap interior materials, and a general feeling of being poorly assembled or "junky," especially on long drives.
- IsolatedRecall and warranty discrepancies
Reports that certain recalls acknowledged in the US were not acknowledged by Ford in other markets (e.g., UK).
- IsolatedPoor build quality/fit and finish
Reports of sloppy assembly, including loose electrical tape and poor sealing in some units.
The version owners recommend
Insufficient owner data available to identify a consensus "best" model year or trim. Feedback indicates a preference for the second-generation models (post-2014) over the first generation due to updated styling and features, but no specific trim level is consistently recommended.
Competitors to consider
Owners compare it most often with the Mercedes Metris (Vito), Ram ProMaster City, Fiat Doblo, Vauxhall Combo and Toyota Hilux.
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Overall sentiment
Mixed sentiment with a clear generational divide. The first-generation model (approximately 2010-2013) is frequently criticized for significant transmission reliability issues, poor driving dynamics, and a cheap, unrefined feel, particularly on long journeys. The second-generation model (approximately 2014 onward) receives more positive feedback for its practicality, fuel efficiency, and suitability as a compact cargo or camper conversion platform. However, even newer models are noted for underpowered engines, rough-shifting automatic transmissions, and various electronic and sensor-related problems. A strong consensus values the vehicle for its compact size, good fuel economy, and utility, but owner satisfaction is heavily dependent on purchasing at a significant discount and having realistic expectations about performance and refinement.
Positioning vs competitors
Positioned as a compact, car-like van offering superior fuel economy (approximately 27 MPG) and easier urban maneuverability compared to full-size vans like the Ford Transit, Ram ProMaster, or Mercedes Sprinter. Frequently compared to the Mercedes Metris, which is noted as a midsize alternative splitting the gap between the Transit Connect and full-size Transit. Considered a practical and budget-friendly choice for tradespeople and camper conversions, but criticized for inferior interior quality, driving dynamics, and perceived reliability compared to some competitors. In the context of camper vans, it is seen as a gateway vehicle due to its lower cost and size, but owners often express a desire for a more capable platform based on a pickup truck chassis like the Ford Maverick.
Recommended configurations
Long Wheelbase (LWB) version is preferred for camper conversions and added cargo space. All-wheel drive (AWD) is mentioned as a desirable feature for improved traction. For camper builds, owners recommend utilizing under-seat storage areas. For detailing or trade use, the van is noted as a good platform for custom shelving builds.
General recommendations
Suitable for urban tradespeople, mobile detailers, and budget-conscious camper converters who prioritize fuel economy and compact size over power and refinement. Recommended for buyers who can perform basic repairs or maintenance themselves to manage operating costs. Strongly advised to have any used vehicle, especially first-generation models, thoroughly inspected by a mechanic prior to purchase, with a specific focus on the transmission and engine electronics. Not recommended for buyers seeking an engaging driving experience, strong acceleration, or premium comfort on long highway trips. Essential to test drive at highway speeds and under load to evaluate transmission behavior and power adequacy. For camper use, plan for a lightweight build due to the vehicle's limited payload and power.
Remarks
The model has been discontinued in the North American market but remains available elsewhere, impacting parts availability and long-term support concerns for owners in discontinued regions. Owner discussions frequently reference the vehicle's platform commonality with the Ford Focus, which informs expectations for its car-like driving dynamics and shared mechanical components. The significant price inflation noted between 2016 and 2025 models, attributed largely to added emissions compliance technology (e.g., Euro6, ADBlue), is a point of contention regarding value. Data is derived from a mix of owner troubleshooting posts, camper conversion discussions, and comparative vehicle analyses, with less data available on long-term ownership of the very latest models.
Generation by generation
Owner insights per generation and US complaint/recall records (NHTSA).
Complaints and recalls by model yearWorst year: 2016. Years to avoid: 2020, 2017, 2016, 2015Source: NHTSA (US)Show table
Each year graded against the model's other years: Year Score. See all Ford Transit Connect years to avoid
| Year | Complaints | Recalls | Most-reported area |
|---|---|---|---|
| 2023 | 2 | 0 | power train |
| 2022 | 12 | 1 | electrical system |
| 2021 | 8 | 4 | power train |
| 2020 | 116 | 16 | power train |
| 2019 | 51 | 8 | power train |
| 2018 | 79 | 18 | unknown or other |
| 2017 | 126 | 23 | power train |
| 2016 | 259 | 30 | power train |
| 2015 | 259 | 36 | power train |
| 2014 | 130 | 18 | structure |
| 2013 | 32 | 4 | power train |
| 2012 | 26 | 1 | engine |
| 2011 | 24 | 1 | visibility/wiper |
| 2010 | 84 | 2 | service brakes |
Complaint counts come from owner reports filed with the US National Highway Traffic Safety Administration. Higher-selling years naturally accumulate more complaints.
Recall notices156 on record · Source: NHTSA (US)Show recalls
2022 · back over prevention:softwarecampaign 25V442000
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
2021 · power train:automatic transmission:gear position indication (prndl)campaign 21V376000
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
2021 · seat belts:front:retractorcampaign 21V592000
Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
2021 · power train:automatic transmission:gear position indication (prndl)campaign 22V413000
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
2021 · back over prevention:softwarecampaign 25V442000
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
2020 · air bags:frontal:driver side:inflator modulecampaign 20V791000
Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
2020 · engine and engine cooling:cooling systemcampaign 20V636000
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.
2020 · power train:automatic transmissioncampaign 20V550000
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
2020 · power train:automatic transmission:gear position indication (prndl)campaign 21V376000
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
2020 · visibility:windshieldcampaign 22V192000
Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
2020 · power train:automatic transmission:gear position indication (prndl)campaign 22V413000
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
2020 · power train:automatic transmission:control module (tcm/pcm/tecm)campaign 25V196000
Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
2020 · back over prevention:softwarecampaign 25V442000
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
2020 · power train:driveline:driveshaftcampaign 21V978000
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
2020 · air bags:side/windowcampaign 20V415000
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
141 older recalls not shown. Check nhtsa.gov with your VIN for the full history.
Specifications
2.0 GDI SelectShift
2.0L 4-cylinder · 162 hp · FWD · automatic
Built 2018–2023