Avoid: 2020, 2017, 2016, 2015 (lowest Year Scores on complaints per year on the road, crash reports and recalls)
Best: 2021
14 model years of NHTSA owner complaints and recalls · How we grade
Across 13 model years, the Ford Transit Connect has 1,206 owner-filed NHTSA complaints and 162 recalls on record. The most-reported areas are power train and electrical system. 2016 drew the most complaints (259), 2021 the fewest (8).
Source: NHTSA complaints and recalls filed for Ford Transit Connect vehicles (US, public record). Typical used asking price $13,599–$20,795.
Complaint volume by model year. Raw NHTSA totals, not adjusted for sales volume or time on the road, so older and higher-selling years accumulate more. Every year links to its full breakdown.
Highest: 2016 (259 complaints). Lowest: 2021 (8).
Mixed sentiment with a clear generational divide. The first-generation model (approximately 2010-2013) is frequently criticized for significant transmission reliability issues, poor driving dynamics, and a cheap, unrefined feel, particularly on long journeys.
Very frequent reports of failures, rough shifting, and concerns, particularly in first-generation models (pre-2014).
Described as gutless, sluggish, and struggling with acceleration, especially when loaded.
Rough shifts, surging acceleration, RPM fluctuation at constant throttle (noted in 2019-2020 models with 8-speed automatic).
Issues with Exhaust Gas Recirculation (EGR) systems, output shaft speed sensors, and other fault codes causing drivability problems like shuddering and loss of power.
Criticized for excessive road noise, cheap interior materials, and a general feeling of being poorly assembled or "junky," especially on long drives.
Owner insights cover all generations of the Transit Connect. Individual model years are broken down above.
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