2020 Chevrolet Impala: common problems and reliability
One of the best Impala years.
15 owner complaints, most about electrical system. No recalls.
Should I buy a 2020 Impala?The 2020 Chevrolet Impala has 15 owner-filed NHTSA complaints and 0 recalls on record. The most-reported areas are electrical system and steering.
Safety record for the 2020 model year
Source: NHTSA complaints and recalls filed for 2020 Chevrolet Impala vehicles (US, public record).
The Year Score compares this year with other Impala years only. How we score it
Is 2020 a good year for the Impala?
Across the 23 Impala model years we track, complaint volume runs from 4 (1999) to 1,683 (2016). With 15 complaints, the 2020 Impala sits below the model's median of 609.
These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.
Where owners report problems
What owners say across generations
Owner sentiment is highly fragmented across generations, with no single dominant consensus. For classic models (1959, 1963, 1994-1996 SS), sentiment is overwhelmingly positive, centered on iconic styling, collectibility, and performance (e.g., 409 V8, LT1 V8).
Owner insights cover all generations of the Impala. See the full Impala owner picture and every model year.
Typical used price
Used Impala listings typically run $10,875–$16,744 across 1996 to 2020 model years.
Other Impala model years
Compare every Impala year side by side to see how 2020 ranks against the rest.
Compare the Impala against its rivals
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