2019 Mercedes-Benz E-class: common problems and reliability

The 2019 Mercedes-Benz E-class has 110 owner-filed NHTSA complaints and 1 recall on record. The most-reported areas are electrical system and engine. Owners most often flag transmission hesitation or rough shifting at low speeds: frequency: isolated. one owner reported kick-down issues that were resolved by a full transmission service (fluid, filter, torque converter drain, recalibration).

Safety record for the 2019 model year

110
Owner complaints
1
Recalls
8
Crash reports
2
Fire reports

Source: NHTSA complaints and recalls filed for 2019 Mercedes-Benz E-class vehicles (US, public record).

Is 2019 a good year for the E-class?

Across the 12 E-class model years we track, complaint volume runs from 31 (2024) to 897 (2014). With 110 complaints, the 2019 E-class sits about the same asthe model's median of 110.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

electrical system
22
engine
18
seat belts
18
power train
10
back over prevention
10

Recalls affecting the 2019 E-class

power train:driveline:universal joint

Campaign 26V216000

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 4MATIC Sedan, E 400 4MATIC Wagon, E 400 4MATIC Cabriolet, E 400 4MATIC Coupe, 2018-2020 Maybach S 560 4MATIC, S 560 4MATIC Coupe, S 450 4MATIC, 2019-2020 E 4

What owners report on the C238 E-class

Owners of the C238 E-class coupe are overwhelmingly positive, praising its gorgeous styling, comfortable and luxurious interior, and strong reliability. The car is described as a huge upgrade over its predecessor, particularly in interior quality. While early

  • Transmission hesitation or rough shifting at low speeds: Frequency: isolated. One owner reported kick-down issues that were resolved by a full transmission service (fluid, filter, torque converter drain, recalibration).
  • Rear window shade getting stuck: Frequency: isolated. One owner reported this as the only issue in 60k miles.
  • Diesel engine rattle at low revs under power: Frequency: isolated. One owner reported this on two OM654-equipped cars and was able to fix it.
  • Squeaky driver-side window in cold weather: Frequency: isolated. One owner reported this, fixed with lubricant.
  • Creaky speaker grille above the dash: Frequency: isolated. One owner warned not to touch it if it doesn't make noise.

Owner insights for the C238 E-class. Read the full C238 owner report.

Other E-class model years

Compare every E-class year side by side to see how 2019 ranks against the rest.

Compare the E-class against its rivals