2021 Mercedes-Benz E-class: common problems and reliability

Is 2021 a good year for the E-class?

Across the 12 E-class model years we track, complaint volume runs from 31 (2024) to 897 (2014). With 38 complaints, the 2021 E-class sits belowthe model's median of 110.

These are raw NHTSA complaint totals, not adjusted for how many cars sold or how long each model year has been on the road. Older and higher-selling years accumulate more complaints.

Where owners report problems

What owners report on the C238 E-class

Owners of the C238 E-class coupe are overwhelmingly positive, praising its gorgeous styling, comfortable and luxurious interior, and strong reliability. The car is described as a huge upgrade over its predecessor, particularly in interior quality. While early

• Transmission hesitation or rough shifting at low speeds: Frequency: isolated. One owner reported kick-down issues that were resolved by a full transmission service (fluid, filter, torque converter drain, recalibration).
• Rear window shade getting stuck: Frequency: isolated. One owner reported this as the only issue in 60k miles.
• Diesel engine rattle at low revs under power: Frequency: isolated. One owner reported this on two OM654-equipped cars and was able to fix it.
• Squeaky driver-side window in cold weather: Frequency: isolated. One owner reported this, fixed with lubricant.
• Creaky speaker grille above the dash: Frequency: isolated. One owner warned not to touch it if it doesn't make noise.

Owner insights for the C238 E-class. Read the full C238 owner report.

Compare the E-class against its rivals